Privacy Policy

1. Introduction

Welcome to What To Get Me ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and application (collectively, the "Service").

What To Get Me is developed and operated by SKYDUNES LTD, a company registered in England and Wales. If you have privacy questions, you can contact us through our Contact page.

2. Information We Collect

2.1 Account and Profile Information

We may collect information such as:

• Name and email address when you create an account
• Profile details, preferences, and settings you choose to provide
• Communication and notification preferences
• Billing-related information processed through third-party providers

2.2 Usage Data

We automatically collect some information about how you use the Service, which may include:

• Device, browser, and operating system information
• IP address and log information
• Pages viewed, features used, and approximate usage patterns
• Error, diagnostics, and security-related data

2.3 Content and Social Data

When you use the Service, we may collect content and relationship data such as:

• Gift lists, gift items, notes, links, and uploaded images
• Events, reminders, and occasion details
• Suggestions, claims, and related gift-planning activity
• Connection requests, groups, and sharing preferences
• Messages, feedback, and support requests you send to us

2.4 AI Feature Data

If you use AI-powered features, we may process prompts, gift-planning context, and related content needed to generate suggestions or assistant responses. Those features may involve trusted third-party AI service providers acting on our behalf.

3. How We Use Your Information

We may use your information to:

• Provide, operate, and maintain the Service
• Let you create, manage, share, suggest, and claim gifts
• Personalize your experience and improve gift recommendations
• Power AI features and planning assistance
• Process wallet top-ups, group capacity upgrades, and account support requests
• Send service messages, updates, and support communications
• Monitor performance, investigate abuse, and improve security
• Comply with legal obligations and enforce our Terms

4. Information Sharing and Disclosure

We may share information in the following situations:

4.1 Visibility and Sharing Controls

Some content you create may be visible to other users depending on your privacy settings, sharing choices, and connection status. For example, gift lists, items, profile details, and event information may be shared with selected users or made public if you choose. Claim status may be visible in some contexts, while claimer identity may remain hidden in normal recipient flows to help preserve surprises.

4.2 Service Providers

We may share information with third-party providers that help us run the Service, such as hosting, authentication, analytics, payment, customer support, and AI service providers.

4.3 Legal Requirements

We may disclose information where required by law, regulation, legal process, or to protect our rights, users, property, or safety.

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, and maintain business records. You may request account deletion, subject to legal or operational retention requirements.

7. Your Rights

Depending on where you live, including under UK data protection law, you may have rights such as:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of personal information
• Data portability
• Restriction or objection to certain processing
• Opting out of marketing communications

You can unsubscribe from app emails using the link in any app email, without signing in, or choose which emails you receive in email settings. Sign-in and security emails are separate from those preferences.

To permanently delete your account and app data, open account settings and confirm deletion. This also removes your owned groups and profiles you manage. Erasure runs in the background after the authentication provider confirms deletion. We retain a hashed deletion record to prevent delayed updates from recreating your account. Payment records, sent emails, and backups may remain under their providers' retention policies and applicable legal duties.

To exercise your other rights or get help with deletion, contact us through our Contact page. We will respond in line with applicable law.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we take steps to ensure those transfers comply with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Contact page.

Company: SKYDUNES LTD